Privacy Policy

We collect information you choose to share with us through this website, including:

• Contact form: your name, company, email address, project location, and message.
• Chat widget: your name, mobile phone number, and the contents of your messages.
• Call scheduling: your name, email address, phone number, and the details you provide when booking a call.
• Direct communications: anything you send us by email, phone, or text message.

Like most websites, our hosting and communications providers automatically log technical information when you visit — such as your IP address, browser type, device information, pages viewed, and the date and time of your visit. Our chat and scheduling widgets may use cookies or similar technologies to keep your conversation or booking session working across pages. We do not use this information to build advertising profiles.

• To respond to your inquiries and provide our services.
• To schedule and prepare for calls and meetings.
• To communicate with you by email, phone, or text message (with your consent, as described below).
• To operate, secure, and improve this website.
• To comply with legal obligations.

If you provide your mobile phone number through our chat widget or scheduling tools, you consent to receive text messages from BBRE related to your inquiry — such as replies to your chat messages, appointment confirmations, and reminders. Consent to receive text messages is not a condition of purchasing any goods or services.

• Message frequency varies based on your conversation.
• Message and data rates may apply.
• Reply STOP at any time to opt out of text messages, or HELP for assistance.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information only with service providers who process it on our behalf to run this website and communicate with you — including our form-handling provider, our chat / SMS / scheduling platform, and our website hosting provider — and where required by law, to protect our rights, or in connection with a business transfer.

We keep inquiry and communication records for as long as needed to serve you and to meet legal, accounting, and record-keeping obligations, then delete or anonymize them. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is 100% secure.

California residents may have rights under California law to request access to, correction of, or deletion of personal information we hold about them, and to be free from discrimination for exercising those rights. We honor such requests regardless of whether the statutes technically apply to a firm of our size. To make a request, contact us using the details below; we may need to verify your identity before responding.

This website is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children.

This site may link to third-party websites and services we do not control. Their privacy practices are governed by their own policies.

We may update this policy from time to time. The effective date above reflects the latest revision, and material changes will be posted on this page.

Questions or requests about this policy can be sent to info@backbayre.com or by mail to Back Bay Real Estate, 3857 Birch St Suite 195, Newport Beach, CA 92660. You can also reach us at 949-877-7277.